About Us

About Us

Mission Statement

To enhance and promote the Waterloo experience.

Experience Waterloo

  • Conveniently located downtown near Highways 63 and 218 (Exit 180)
  • Close to attractions, dining, shopping, and entertainment
  • Visitor information and services available
  • Group tour, meeting, reunion, and wedding assistance
  • Gift shop
  • Restrooms

Gift Shop

Experience Waterloo's gift shop sells a variety of items, including apparel, drinkware, art prints, and postcards.

Lost Island Waterpark Passes

Discounted day passes are available for purchase at Experience Waterloo's office and cost $23 each (tax included). We accept debit and credit card, check or cash. Passes can be mailed via USPS at no additional charge. Payment in advance is required. Experience Waterloo is not responsible for lost or damaged passes, or delays in shipping. Lost Island Water Park is open daily (June-August), 10:30am-6:30pm.

Internship Opportunities

Experience Waterloo is seeking enthusiastic, creative and self-motivated individuals for their Internship Program. This program offers students the opportunity to develop and enhance their skills while exploring and experiencing the inner workings of a Destination Marketing Organization (DMO). For more information, contact Tavis Hall.

Volunteer Opportunities

Be an Experience Waterloo ambassador! Experience Waterloo is always seeking friendly and helpful volunteers at the Waterloo Regional Airport Visitor Center. Volunteers will greet visitors, share information, and answer questions. Materials and training provided. For more information, contact Heidi Morrisey.

Cedar Valley Sports Commission

The Cedar Valley Sports Commission works to create, attract, and grow youth and amateur sporting events in the Cedar Valley area. The Commission markets venues and the entire area as a premier destination for these events. For more information, contact Ashley Johnson.

Iowa Tourism

Eastern Iowa Tourism Association
PO Box 189
Dyersville, IA 52040
(563) 875-7269
[email protected]

Iowa Economic Development Authority
Iowa Tourism Office
200 E Grand Ave
Des Moines, IA 50309
(515) 725-3084
[email protected]

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